- Social Media Manager
Perform research on current benchmark trends and audience preferences
Design and implement social media strategy to align with business goals
Set specific objectives and report on ROI
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
Communicate with followers, respond to queries in a timely manner and monitor customer reviews
Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
Suggest and implement new features to develop brand awareness, like promotions and competitionsResponsibilities and Duties
Proven work experience as a Social media manager
Hands on experience in content management
Excellent copywriting skills
Ability to deliver creative content (text, image and video)Required Experience, Skills and Qualifications
Familiarity with web design
Excellent communication skills
Analytical and multitasking skills
- Content Writer
Create content marketing campaigns to drive leads and subscribers
Analyze content marketing metrics and makes changes as needed
Create clear marketing content to promote client's products/services.Key Skills
Editing for style
Proofreading / grammar checking
Research & fact-checking
Target readership analysis
Creating proper tonality and level
- Search Engine Optimization Analyst
The SEO Analyst is responsible for implementing SEO and social media strategies for clients.Responsibilities and Duties :
Provide SEO analysis and recommendations in coordination with elements and structure of websites and web page.
Keep pace with SEO, search engine, social media, and internet marketing industry trends and developments.
Assist in development and execution of communication/content strategies via social communities in coordination with SEO goalsRequired Experience, Skills and Qualifications :
1 -2 years experience in Search Engine Optimization (SEO).
Experience with website analysis using a variety of analytics tools including Google Analytics as well as the internal reporting tools.
Expertise in PPC, Google Advert, Facebook Ads Campaign
- Customer Care RepresentativesResponsibilities and Duties
Identify and assess customers’ needs to achieve satisfaction.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure.
Resolve customer complaints via phone, email, mail or social media.Required Experience, Skills and Qualifications
Customer orientation and ability to adapt/respond to different types of characters.
Excellent Communication in English